Business Etiquette and Business Knigge

Throughout this seminar, we will delve into the essential realm of professional conduct, exploring the fundamental role of business etiquette in fostering successful relationships.

> Function of business etiquette
> Cultural differences and cultural sensitivity
> Find yourself a “culture parent”
> Dress etiquette
> Welcoming and addressing people
> E-mail etiquette
> Telephone etiquette
> Office, cubical and open space etiquette
> Lunch etiquette
> Dealing with conflicts
 What to do in case of uncertainty