Instructions for the use of the Central IT systems

New at the university

Flyers about the central IT services at the Ohm

• For students (in German)
• For faculty and staff (in German)

Know-how database in the self-service portal

Detailed instructions are available for many IT systems. You may be able to find an answer to your question there:

• Instructions, documentation, and FAQs
  To access the portal, you must be on the university network or set up a VPN connection if you are off campus.

Assistance via telephone, email, or in person at the IT Service Desk

Enquiries by email can be sent at all times and are answered as quickly as possible.

• Email: rz-hotlineatth-nuernbergPunktde

The IT Center hotline guarantees direct contact and short response times for urgent questions about IT services.

• Telephone: 0911-5880-4848

Hours

You can reach the IT Center hotline by telephone during the IT Service Desk office hours. 

Our IT Service Desk guarantees direct contact and short response times for urgent questions about IT services.

Where?

• IT Service Desk:
  Building KI at Keßlerplatz, ground floor, Room KI.003
• University map

When?

• IT Service Desk hours