IT Service Desk

IT Services provided by Central IT

Consultation and support from Central IT

Central IT offers support for questions or problems related to using the IT infrastructure.

The ZIT’s self-service portal is the primary channel for support questions. More information about and instructions for the IT services at the Ohm is available in the self-service portal. You can visit the IT Service Desk for an in-person consultation or call the hotline for a telephone consultation. Read more ...

Opening/contact hours

By opening a ticket in the self-service portal or sending an email, you can reach the Central IT department at any time. The IT Service Desk and the telephone hotline have specific opening hours. Read more ...

Online services

Central IT offers various online services for students, faculty, and staff. In addition, university members have access to services provided by other universities. Read more ...

User IDs/Logins

You will be issued various User IDs/Logins for using the IT infrastructure at the university. Read more ...

Ohmcard

Every student receives an Ohmcard when they enrol at the university. The Ohmcard is our student ID card and it includes multiple functions. Read more ...

Central IT maintenance days

Central IT carries out a maintenance day once every quarter.
It is not possible to use the university’s IT services on maintenance days. Central IT’s PC labs are also closed on maintenance days. Read more ...